CLIENT CASE STUDY · RETAIL & QUICK-SERVICE RESTAURANTS

From distance guesswork to a national route plan

A national retail network had 330+ sites and no consistent way to plan travel between them. A three-factor distance, traffic and accommodation model gave field teams one repeatable national playbook.

330+trading sites analysed
9provinces covered
3factor optimisation model
1national framework

Every route looked reasonable. Not every route was efficient.

Field consultants and operations managers travelled continuously between sites for inspections and reviews, but each province planned that travel independently, by habit, with no shared way to compare what "efficient" actually meant.

9 provinces

Each running field travel independently, with no shared method for comparing efficiency.

330+ sites

Visited on rotating circuits — far more than any team can sequence from memory alone.

0 clarity

On which overnight choice actually minimised next-day travel, versus what felt convenient.

The overnight choice that actually shortens the trip

In an anonymised excerpt from one 39-site provincial cluster, a circuit ends at Site F today with Site C scheduled first tomorrow — a direct 32 km apart, too far to link the same evening. Rather than picking an overnight stop by convenience, the model compares candidates on combined evening-and-morning distance.

Shortens the trip
Adds hidden distance
Reference only
Overnight at Site B — recommendedBEST OPTIONF to B 19km + B to C 9km
28 km combined
Overnight at Site D+13km vs recommendedF to D 25km + D to C 16km
41 km combined
Direct route, no stopNOT VIABLEtoo far for a same-evening finish
32 km · reference only
Bar length = combined evening-and-morning travel distance (km).
What's working

Comparing candidates on combined distance, not the last or first site in isolation, consistently beats an overnight choice picked for convenience — here, by roughly a third.

Hidden friction

A single broken site coordinate can silently distort a route recommendation before anyone sees it. Every route is checked against implausible readings before a recommendation is generated.

Our route & accommodation optimisation method

The same three-step process behind this result, adapted to your site network, your provinces, and your data.

1

Distance intelligence

Build a full point-to-point drive-distance grid from precise site coordinates — real road-network distance, not straight-line GPS.

2

Time-of-day & traffic layer

Layer time-dependent drive durations onto the distance grid, so routes are judged against realistic departure windows.

3

Overnight logic

Compare candidate overnight points against today's last stop and tomorrow's first, and recommend the one minimising combined travel.

One method, now running in every province

What began as a single-province pilot cluster now runs, unchanged in method, across every one of South Africa's nine provinces — more than 330 trading sites. Extending coverage needed no new methodology, only new site coordinates.

GAUTENG
WESTERN CAPE
KWAZULU-NATAL
EASTERN CAPE
MPUMALANGA
LIMPOPO
NORTH WEST
FREE STATE
NORTHERN CAPE

Turn your site network into a routing plan.

If your team plans routes, visits or overnight stays by habit rather than by data, let's find the factors that actually matter for your network.

Start a conversation: flowvisualpatterns.co.za